Amazon A to Z for Pc 2u5f42

App is awesome very helpful. BUT!!!!!!!!! To be owned by the wealthiest man and the worlds largest company presale. Employees associate s should be able to speak to a person not a virtual chat bot to get individual help. Especially when many say they were fired because the chat reps forget sometimes or it doesn’t get threw. I almost lost my position because I follow direction when my wife had covid. Got a message saying I abandoned my last 3 shifts and was terminated. After going to The KWBI center, taking my paper work, they found my case. But person to person seems more respectful.

I was never trained on how to use the time clock issues or how to anyone if I needed to call in for a sick day or an emergency and was later advised by a co-worker (not a manager) that if I didn’t manually put down for unpaid that it would show up as a ‘no show’ … when there is virtually no number to call in to say my boyfriend is dying the hospital and I had to say my goodbyes - which is a true story … so then I had to back track to that date and I haven’t a clue if I will get a legit non no-show for correcting it after the date. Plus if I have 8 mins less than 8 hours which my manager said to go ahead and leave … shows up in red and makes my attendance record look very bad … I haven’t a clue how to fix or correct that error which reflects bad on me WHEN I WAS AUTHORIZED?? The time clock issues and not being able to anyone via phone in an urgent matter or to miss a day for absolutely legit reasons is frustrating beyond belief! Fix your system please and please don’t red flag my days when I’ve taken legit PTO time which later says I have in RED UNPAID TIME OFF and subject to no shows and disciplinary action. Thank you!

Working on TOM this was the best thing since sliced bread. Being able to be at an outdoor break room and clock in/out for lunch was the best and ing at a different location without having to wait to talk to HR because your badge won’t recognize you work there not a problem clock in with your phone. Not anymore this geo fencing is set to the smallest location I can’t even be on the other side of the building and use it, let alone out outside TOM break areas, plus all these different screens makes it so hard to navigate to what I want to do. The main point of this was so AAs can have easy access to view their schedules but now i can barely even find it behind all these pages. The tab that is labeled “schedule” brings me to my time off options and trying to find the Hr or even the ERC number is so confusing. This new update turned a simple app it to something so complicated

Clumsy interface but i can grab shifts no problem so im happy. Another one of those "apps" thats just a wrapper for webpages, so expect most tabs to have load times and wonky behavior from the back button. I dont like that you cant see previous shifts more than a few weeks back even tho you can see that part of the calendar, had to talk to HR to make sure my shifts were being counted. Im also bothered by this new trend of red notification dots that cant be disabled. With page loading and long animations, although it doesnt take forever to clear them it takes longer than it should, which is "no time at all". But im glad this app exists and that g up for shifts is so easy. Makes the job worth.