ADT Control for Pc 1a4cr

With no software updates fixing any of the myriad issues present, I can only see that this is beta software from one of the shadiest companies I’ve ever interacted with. There should be frequent, constant updates for software like this and yet all that has been added in two months is pointless Alexa compatibility. I never imagined I would pay a price, not own the equipment and be frequently misled as part of this package deal. How about you fix the software running on the Honeywell unit so that when I silently arm the cursed thing it is actually silent, not merely without announcement? How about a replacement for the much-maligned “chime” feature? Why does my thermostat not correctly instructions to set the mode to cool and fan to circulate? Why does my skybell fail to connect and require me to manually press a “retry” button 25% of the time? Don’t you have people testing your products? As all software is quite prone to vulnerability, a lack of security fixes for the app doesn’t make me believe that there are no issues, it makes me believe they are not being addressed.

I really wish I had just said adios to the app when I decided to get rid of my hard line phone. I’ve been a customer for 16 years (well, a customer of Brinks. the app bought them out). The first sign that things weren’t right us when the tech had to go back and get a new because there were faults on the board. When I asked if the garage door opener had been installed and was told it was, I tried to open it using the app. Nothing worked. He spent two hours trying to get it to work to no avail. When I try to run a scene, it doesn’t run. The video feed isn’t live on the home screen, there is nothing really special about the app at all except the ability to just arm and disarm the system. $1000 for them to tie into an existing system and this is all there is to it? Don’t waste your time or money. I’m stuck with this for three years and I’m angry enough to call the BBB.

Helpful to have access to your system from your phone, but...This is what is replacing pulse? Definitely needs updates. Hope this is the beta of this app and nothing like what it will be in the future. Also forgive me if this has already been said but I believe there should definitely be a panic option on the app itself. For those of us monitoring our homes or businesses from security cameras we may be able to see something the alarm system is missing. And I can think of several other reasons why it could be helpful to trip your alarm without using a key fob (which are basically worthless and not to mention mine supposedly “didn’t come with one”). Is this already a feature in the app? Am I missing it? Please help us the app!

After paying $400+ to upgrade my system to wireless, I feel that it was worth it. When it comes to the app, it does lag and has a delay sometimes. I feel that the app needs to have a panic feature especially for people who have only one keypad and it happens to be downstairs or when you’re not home and you see someone trying to break into your home through the cameras. It’s definitely more a safety issue for me than anything else. Please consider this review and update the app to have a panic feature within the app.